British Airways Could Face Massive Fine For Data Breach
10 September, 2018, 13:00 | Author: Dave Hampton
Hackers obtained the credit card details of some 380,000 British Airways travellers during a two-week data breach this summer that leaves the customers vulnerable to financial fraud, the airline says. However, the stolen data did not include travel or passport details, it clarified.
The airline said the personal and financial details of customers who made bookings on its website or app from 10.58pm on August 21 until 9.45pm on September 5 had been compromised.
"The breach has been resolved and our website is working normally".
Consumer advice website MoneySavingExpert says affected customers should first seek advice from their bank, then monitor bank and credit card statements closely for signs of possible fraudulent activity.
Police and authorities have already been notified as they are likely to have stolen information about the economic data of hundreds of thousands of travelers who have made an online booking in recent weeks.
"The moment we found out that actual customer data had been compromised that's when we began an all-out immediate communication to our customers, that was the priority", Alex Cruz, BA's chief executive and chairman, told BBC radio. "We take the protection of our customers' data very seriously", read the official statement.
It immediately contacted customers when the extent of the breach became clear. "We will be contacting customers and will manage any claims on an individual basis". There were other methods, very sophisticated attempts by villains to acquire these elements.
Mr. Cruz said anyone who lost out financially would be compensated by the airline.
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